Legal — Cosmoforgegroup (Australia)
This page sets out our Terms of Service, governing law (Australia), intellectual property policy and complaint procedures in accordance with Australian requirements including the Privacy Act 1988 (APPs).
By using cosmoforgegroup.com you agree to these terms. For privacy details see Privacy Policy.
Terms of Service
We provide creative services including branding, UI/UX, packaging and illustration. Engagements are governed by a written agreement. Our standard terms include scope, deliverables, fees, timelines and termination clauses.
Estimates and proposals are valid for 30 days unless otherwise stated. Deposit requirements apply to commence work. Intellectual property and licensing are detailed below.
See Intellectual Property
Privacy & Data (Australian requirements)
We comply with the Privacy Act 1988 and the Australian Privacy Principles (APPs). Personal information is collected for service delivery, quoting, invoicing and compliance. We retain data for the period necessary to fulfil these purposes.
You may request access to or correction of your data, lodge a complaint, or request deletion in accordance with the APPs. Use the request form below to initiate a rights request.
- Legal basis: contract performance, legitimate interests, consent where required.
- Third-party processors: payments, hosting, email — contracts in place with safeguards.
Intellectual Property
Unless otherwise agreed in writing, Cosmoforgegroup retains copyright in concepts, source files, templates and underlying materials. On full payment, we typically grant clients a licence to use final deliverables for agreed purposes; extended or exclusive rights must be negotiated.
Limitation of Liability & Governing Law
To the extent permitted by law, Cosmoforgegroup's liability for breach, negligence or otherwise is limited to the total fees paid for the relevant services. Nothing in these terms excludes or limits liability for matters that cannot be limited under Australian law.
These terms are governed by the laws of the State of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria, unless otherwise agreed in writing.
| Issue | Typical outcome |
|---|---|
| Missing deliverable | Remedial work or refund (pro rata) |
| IP breach | Investigation and remediation; indemnity where applicable |
Accessibility & Complaints
We aim to make our digital services accessible. If you encounter barriers, contact us and we will seek to provide reasonable adjustments. Complaints are handled promptly — escalate to our Privacy Officer where relevant.
If unresolved, complaints regarding APP breaches may be directed to the Office of the Australian Information Commissioner (OAIC).
Requests & Records (APP Access Requests)
Use this form to request access to your personal information, request corrections, or submit a privacy-related complaint. We will acknowledge within a reasonable period and respond in accordance with the Privacy Act and APPs.